Hotel Services & Sales

Hotel Food and Beverage – Room Service Course

This course helps you develop your knowledge and skills in the delivery of room service in a hotel and the role room service plays in your guest’s experience.

Master hotel room service techniques and understand its impact on guest satisfaction in this course.

Hotel Food and Beverage – Room Service Course

£10

Endorsed by Institute of Hospitality
CPD Certified
Online course
Validated by Subject Matter Experts
Delivered by subject experts
Designed with you in mind

Learning outcomes of Hotel Food and Beverage – Room Service Course Training

List the key activities related to room service
Explain the key objectives of delivering room service
Explain the key skills and attributes needed to deliver room service
Understand basic key tasks in the delivery of room service
Be confident approaching key technologies used in the preparation and delivery of room service
Understand the importance of serving guests in their room and maintaining the highest possible standards and service, complying with health and safety and food regulations

Hotel Food and Beverage – Room Service Course details

This Room Service for hotels online course provides you with all the information you need to help you pass an end-of-learning assessment, which will demonstrate your knowledge of the key functions, activities and objectives of food and beverage room service
The online course covers a series of important topics such as key activities related to room service as well as the importance of serving guests in their room and maintaining the highest possible standards
Our Hotels Food and Beverage - Room Service course gives you everything you need to feel confident in providing exemplary room service
Perfect for team members either new to, or recently started work in hotels, or for an individual looking for a career in hotels and seeking further knowledge

Assessment

How long will it take? 20 minutes.

What type of assessment is it? When you finish the course, you’ll complete an end-of-learning online assessment consisting of 5 questions. You must answer 80% of the questions correctly to pass.

What will I receive? Once you’ve passed the assessment included in the course, your digital certificate will be available on the platform.

How long is it valid for? Up to 1 year after purchase.

Who's the course suitable for?

This course is suitable for team members, either new to, or recently started work in hotels, or for an individual looking for a career in hotels and seeking further knowledge.

Endorsements

Endorsed by the Institute of Hospitality
CPD Certified

Why choose CPL Learning?

We’re known for our first-rate service in helping people quickly gain the knowledge they need, all for an affordable price.

Life a little busy? We get it, and that’s why our elearning courses are all accessible 24/7, 365 days a year, meaning you can learn at your own pace, when you have the time. Our courses are all available on desktop and mobile too – so you can even learn on the go. And with accessibility tools like in-situ language translation and open subtitles, our courses are designed with you in mind.

We’re with you right from the start of your learning journey, providing you with all the information you need in an easily digestible format. Our content is regularly reviewed by experts to make sure it's always relevant and accurate. Plus, additional resources are provided in fully accessible PDF formats.

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FAQs

What is the food and beverage department responsible for in a hotel?

The Food and Beverage department is regarded as the fun and colourful area of a hotel where many of the guests enjoy their leisure time socialising with family, friends, and colleagues, depending on their reason for visiting.

What is the basic process for room service?

Orders are taken in the same way as other food orders throughout the hotel - the main difference being guests stay in their room and have their food and drink order delivered to their guest room. Our room service course will talk you through all the responsibilities of a room service attendant, such as how trays should be set up prior to you greeting the guest.